FAQ – Kord Connect

Are my payment details safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here .

What payment methods do you accept?

For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here .

Where are your products manufactured?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

What standard of socket is Cuboid and Cuboid+?

Currently, Cuboid is only offered with Schuko-F sockets which is standard and compatible with most European countries except the UK and Switzerland. In France, Poland and Belgium, Schuko-E is used which is compatible with Schuko-F. Our products are certified according to CE, S and ROHS.

I can't find the country I want to ship to at checkout.

Send us an email at connect@kord.se with information about what you want to order and the recipient's address and we will help you.

How do I become a Kord reseller?

Contact us at connect@kord.se and we will be in touch shortly.

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